active listening Archive
I bet you’ve had this experience. You know, you’re talking to someone and they nod their head at the appropriate times, and from their facial expressions you gather that they are giving you their full attention. So far so good. …
Although the term, ‘active listening’ is not new, unless you are familiar with it, you may not really fully understand or appreciate in full what it is and more importantly why it’s so important. Active listening is a technique used …
Yesterday at my place of employment, I was scheduled not to do any workshop, but rather to staff our drop-in Resource Centre. This Centre is exclusively for two groups of people; those on Disability and those on Ontario Works (Welfare, …
